Week 1 EOC: Old Timer Makes Waves

Changes within the last few years have raised the standards of the hotel. These changes have been good for the customers and for the employees that could keep up. Sally is not one of them She is still operating by the standards that applied to her position a few years ago, not up to par with the pace the of the current environment of business practices. In sending this complaint about her issues with the company Sally has broken her chain in command and belittled her current management In her 20 years of service, Sally has become too comfortable, seeking the approval of her peers instead of her most recent management.

 

In handling this matter the management team has also been threatening. This can be seen as creating a hostile work environment for Sally and other coworkers. Their frustrations with her recent acts of misconduct have caused them to take action on paper, but crossed the line with their threats. Not only have they reported complaints against Sally as well as her falling asleep on the job but her medical leave on two separate occasions. Which should not apply to her performance issues.

 

Another issue with this scenario is that Sally feels entitled to special treatment due to her past successes, which is not the case. Instead of keeping up in the workplace add surpassing her previous accomplishments, she has fallen behind and it is evident by her the record of this work history. The problem could either be with past favoritism by management, discouragement by management changes, or personal issues with her happiness in the position. Her length of service is important, but keeping up with the hotels changes are even more important and this is where Sally has fallen behind.