Sunday, November 14, 2010

Week 6 EOC: Steps in Job Instruction Training


In the Job instruction training process, certain steps are needed in order to ensure the proper training of a new employee to your company.  Watching the movie “9 to 5” presented in class, some of the steps were followed while some were ignored. I preparing the employee, the new employee was briefed on the work environment and the duties that it involved. This step was passed down to an overlooked employee instead of the management whom which she was appointed. This gave the new employee to get a feel for the culture of the business and she got an understanding of what was expected. Her overlooked supervisor presented the tasks involved with the job in a quick one-day session that assumed her level of basic office skills were up to par.
A quick explanation of the duties and demonstration were not enough for this newly working housewife to grasp when it came down to actually performing the job herself. In the explanation of the duties they seemed like simple and easy to do. When it was time for the new employee to take on tasks that were assigned she failed in completing them. This happened not only because of the lack of any effort on her trainer’s part to let give her a chance to perform the duties on a trial basis, but to follow-up on the lessons learned in training process.
The portions of the film that we did get to watch gave us good and bad examples of how things should be approached in a job instruction training program. Giving the new employee a chance to make their errors early on with some OJT is essential in order to make the corrections necessary for them to succeed. This would be the best way to ensure their understanding of the tasks assigned.

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